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How does GateKeeper work?
GateKeeper delivers real-time threat detection, continuously analysing login attempts to
stop unauthorised access before it happens. Its adaptive security mechanisms analyse patterns,
identify risks, and enforce protection before threats escalate, ensuring seamless and secure
email access. Using AI-driven security and behavioural analytics, it identifies suspicious
patterns like failed logins and unusual locations, blocking threats instantly. With seamless
Zimbra integration, automated alerts, and real-time dashboards.
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What threats does GateKeeper protect against?
• Brute-force attacks: Blocking repeated login attempts from unauthorised
sources.
• Credential stuffing: Detecting and preventing attacks using stolen credentials.
• Account takeovers: Identifying and stopping unauthorised access attempts before they
succeed.
• Suspicious login attempts: Monitoring and analysing login patterns to flag high-risk
behavior.
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Is GateKeeper compatible with other email platforms?
Currently, GateKeeper is tailored for Zimbra environments, ensuring seamless protection
without requiring significant configuration changes.
As businesses increasingly adopt hybrid and multi-platform email solutions, GateKeeper is
evolving to integrate with additional environments,
delivering the same high-level security across various platforms. Our roadmap includes
expanding compatibility with widely used email systems,
enabling organisations to maintain a unified security posture regardless of their
infrastructure.
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Does GateKeeper require additional hardware?
GateKeeper is a cloud-managed security solution designed to strengthen email security.
The GateKeeper proxy can be deployed within the client's virtualised environment.
If virtualisation is not in use, dedicated hardware ("tin") will be required to host the
GateKeeper proxy.
GateKeeper provides scalable protection with automatic updates and continuously evolving
threat intelligence.
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What does implementation duration depend on?
Our standard solution is ready to deploy within 48 hours, providing immediate protection with
minimal setup. For enterprise clients, we offer a fully managed service consultation, allowing
organisations to tailor GateKeeper to their specific security landscape, integrate with
existing infrastructure, and implement advanced security configurations. Whether you need
rapid deployment or a bespoke security strategy, GateKeeper adapts to your business needs,
ensuring maximum protection with minimal disruption.
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How can I monitor GateKeeper’s performance?
GateKeeper provides intuitive reporting dashboards and logs that offer real-time insights into
login attempts, blocked threats, and security trends. These tools empower IT teams to
proactively identify vulnerabilities and mitigate risks before they escalate.
With automated alerts and detailed analytics, administrators receive instant notifications of
suspicious activities, ensuring rapid incident response. GateKeeper also enables organisations
to track security performance over time, helping IT leaders make data-driven decisions to
continuously improve their security posture.
For enterprises with complex infrastructures, GateKeeper offers customisable reporting and API
integrations, allowing businesses to seamlessly integrate monitoring data into existing
security systems for a comprehensive security overview.
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What kind of support does SYNAQ provide for GateKeeper?
SYNAQ offers round-the-clock support, including:
• 24/7 Technical Assistance – Ensuring security concerns are addressed promptly.
• Onboarding Guidance – Helping businesses implement and optimise GateKeeper
effortlessly.
• Ongoing Updates – Keeping your security infrastructure updated with the latest threat
intelligence.
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What pricing plans are available for GateKeeper?
GateKeeper is designed to provide cost-effective security at scale, with pricing plans
starting at just $0.50 per mailbox. This allows businesses of all sizes to implement robust
email security measures without overextending budgets. Our flexible pricing tiers cater to
different organisational sizes and security needs, ensuring scalability as your business
grows.
How does the pricing scale work?
• Our sliding scale pricing ensures that as the number of mailboxes increases, businesses
benefit from volume discounts.
• organisations can choose between monthly pay-as-you-go or annual plans for added cost
savings.
What happens if I choose an annual plan or monthly payments?
• An annual plan provides cost advantages and stability in pricing. You can opt to pay upfront
or in monthly installments.
• A pay-as-you-go option is available for those preferring flexibility without long-term
commitments.
What if I decide not to renew?
• If you choose not to renew, GateKeeper seamlessly switches back, ensuring minimal disruption
to your email security.
• There is a lead time for deactivation, ensuring a smooth transition should you decide to
opt-out.
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Is there a trial version available?
A trial version is available. Join our GateKeeper Select Partners Program and partner
with us to align GateKeeper with your security strategy.
We would love to discuss how GateKeeper can fit into your security strategy.
Reach out to us at hello@synaq.com
or call +27 11 262 3632 for a personalised consultation.